The Anna Fire Department will only assist citizens in conducting unlocks in the following situations:
Residence
- Person(s) locked in or out of a residence that is incapable of unlocking the residence and is in immediate danger due to medical conditions or fire hazard inside residence i.e. food on stove.
- Other situation where the locked condition of the residence is an obvious threat to the safety of persons or property i.e. small children locked inside residence.
Vehicle
- Person(s) locked in vehicle that is incapable of unlocking the vehicle and is in immediate danger due to heat or other medical condition or pet(s) locked in closed vehicle without air conditioning.
- Vehicle locked and running INSIDE of a structure producing a hazardous atmosphere.
- Other situation where the locked condition of the vehicle is an obvious threat to the safety of persons or property.
All other circumstances are deemed non-emergency and the citizen should contact a locksmith.