Lockout Policy

The Anna Fire Department will only assist citizens in conducting unlocks in the following situations:

Residence

  • Person(s) locked in or out of a residence that is incapable of unlocking the residence and is in immediate danger due to medical conditions or fire hazard inside the residence i.e., food on the stove.
  • Other situations where the locked condition of the residence is an obvious threat to the safety of persons or property i.e., small children locked inside the residence.

Vehicle

  • Person(s) locked in a vehicle that is incapable of unlocking the vehicle and is in immediate danger due to heat or other medical conditions or pet(s) locked in a closed vehicle without air conditioning.
  • Vehicle locked and running INSIDE of a structure producing a hazardous atmosphere.
  • Other situations where the locked condition of the vehicle is an obvious threat to the safety of persons or property.

All other circumstances are deemed non-emergency and the citizen should contact a locksmith.