What if I suspect my water meter is reading incorrectly?

Much like an automobile or other mechanical device, the meter slows down with age. While the meter may slow down and under register use, it cannot over register as its mechanical parts are not capable of speeding up or registering a significantly higher reading than actual usage. If your water bill shows a dramatic increase over the previous year’s usage, and usage patterns have not changed (i.e. new pool, increase in house members) please call Utility Billing at (972) 924-2432. You can also go to the www.annatexas.gov, click on online payments then select View my water usage.

Show All Answers

1. How do I report an issue with our system, such as a water leak or sewer backup?
2. What if I suspect my water meter is reading incorrectly?
3. Where does Anna’s water come from?
4. Do we have watering restrictions every year, or just during a drought? What are the rules?
5. Who is responsible for my water leak?
6. If we are supposed to be conserving water, why do city employees open hydrants and allow water to run into the streets?
7. Who do I call if I suspect there is a water leak?
8. Why is the water soft?
9. What are some things I can do to conserve water?