Why is my bill so high?

There are many reasons why your bill can be higher than expected. The most common reasons are due to the number of people living in the house or a leak on the property. It is also very important that you are aware of your consumption. If you disagree or are unaware of the amount of water you are using, we suggest that you take readings on your meter to make sure that they are following in line with the readings printed on your bills. It is also important to be conservative with your water consumption. The average person uses over 50 gallons of water per day. Up to 2 gallons of water are wasted alone just by leaving the faucet running while you brush your teeth. If you brush twice daily, that equals 120 gallons per month. Now, you can multiply that by the number of people living in your home. There are many ways to conserve water, and you are helping the environment, and your wallet!

Take a minute to view 100+ ways to conserve water and review the city's water conservation measures

Setup an account and view your city water consumption through our WaterSmart portal. This tool can help you detect a leak and view your usage.

Show All Answers

1. How do I get new water service?
2. How do I disconnect water service?
3. Who offers cable, internet, phone and other similar services?
4. Why is my bill so high?
5. I am having trouble signing up for eBill pay.
6. Why does my eBill payment appear to have gone through twice?
7. I am having trouble paying my bill, can I set up a payment arrangement, and how long can I extend it?