City of Anna utility customers can now pay their bill, anytime, 365 days a year at our new Kiosk Station located at 101 S. Powell Parkway (the utility office and police dept.). The kiosk accepts cash, check or credit card (and debit cards used as credit cards). The 24-hour-a-day kiosk station is similar to an ATM machine. The touch-screen operation will show prompts to guide customers through each step of the process including accessing your account, selecting a payment method, and making your payment. When making cash payments, the amount due will be rounded up to the nearest dollar and the overage will be posted as a credit to your account. No coins will be dispensed as change, only paper bills.
To access an account, customers can either enter the account number, or the account can be retrieved by following the on screen prompts. When entering an account number, be sure to enter it as shown on the monthly statement (including the decimal point). Customers who want to pay several accounts at the kiosk will have to enter each payment as a separate transaction (if paying by check, for example, write a separate check for each account).
City staff is available during business hours to show you how to operate the kiosk. The online payment portal will also continue to be available 24/7 and can be accessed via www.annatexas.gov.
If you have questions, please contact the Utility Billing office at 972-924-2432.