Public Works

Mission Statement

Superior public services that provide the foundation for our community; morning, noon and night.

Responsibilities

The City of Anna Public Works Department is responsible for the maintenance and operation of our streets and drainage structures, water production and distribution facilities, and the wastewater collection and treatment infrastructure. This responsibility includes ensuring that our residents have access to safe, uninterrupted water and wastewater services. 

In addition to the maintenance of our existing infrastructure, we will proactively plan for new infrastructure to meet the needs of our growing community. Our goal is to earn the confidence and trust of the community by offering friendly and responsive customer service with a focus on delivering a quality finished product.

Water Services / Billing Questions

Please contact Utility Billing at 972-924-2432.

Afterhours Emergencies

For water and sewer emergencies after 5 p.m., please call 214-585-7725.