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Applications and Permits

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1. What is the subdivision (platting) process and how long does it take?
2. How do I verify if my property has been platted?
3. What is the Extraterritorial Jurisdiction (ETJ)?

City Secretary

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1. How do I request public records from the City of Anna?
2. Where do I find information service on a board in the City?
3. Am I registered to Vote in the City Elections?
4. When is the next election for City Council?
5. Who are my federal and state officials?

Code Enforcement

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1. What is a Code Enforcement Officer?
2. What is the procedure for notifying a property owner of a violation?
3. I received a letter in the mail from the Code Enforcement Dept., what should I do?
4. I received a citation in the mail from the Code Enforcement Dept., what should I do?
5. I would like to report a possible violation to the Code Enforcement Dept.?
6. Where can I view the Code of Ordinances?

Development Regulations

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1. What is the purpose of zoning?
2. What is a zoning district?
3. How can I find out how my property is zoned?
4. What is my property zoned if I live in the ETJ?
5. How can citizens participate in the zoning process?
6. How does the Planning & Zoning Commission review zoning cases?
7. How does the City Council review zoning cases?
8. If zoning changes on a property, what is the effective date of the new zoning?

Economic Development

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1. Does the EDC and/or the city of Anna offer incentives?
2. What is the population of Anna? Five minute drive time?
3. What is the city of Anna's sales tax rate and breakdown?

Finance

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1. What is the fiscal year for the city?
2. What is the city of Anna's sales tax rate and breakdown?
3. What is the city of Anna's property tax rate and breakdown?
4. What is the average taxable value for a home in Anna?

Fire Department

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1. Is it legal to discharge fireworks inside the city limits?
2. Is it legal to burn inside the city limits?

Home Page FAQ

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1. City of Anna website photos...
2. I want to have a garage sale. What do I need to do?
3. How do I pay a ticket, citation, or warrant?
4. Can speed bumps be installed on my residential street?
5. How do I report a noise complaint like a barking dog or loud music?

Human Resources

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1. Do I have to provide a response to all employment application questions?
2. Once I have submitted my application, what happens next?
3. May I submit a resume and be called when something becomes available in my field?
4. Once I have applied for a position, will I be contacted?

Municipal Court

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1. How do I pay a ticket, citation, or warrant?
2. I received a ticket, how much is it?
3. I received a jury summons, what do I do now?

Parks & Recreation

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1. How do I reserve a pavilion at a city park?
2. Can I host a special event at the park? How do I do that?

Planning and Development

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1. What is the Comprehensive Plan and what does it do?
2. What are Impact Fees?
3. Who assigns street addresses?

Police Department

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1. How do I get a copy of a crash / accident report?
2. How do I get a copy of my police report?
3. How do I get a copy of my driving record?
4. Are there registered Sex Offenders living in my neighborhood?

Public Works

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1. How do I report a street light outage?
2. Who do I call before I dig?
3. Why is the water soft?
4. Who do I call if I think I have a water leak?

Utility Billing

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1. How do I get new water service?
2. How do I disconnect water service?
3. Who offers cable, internet, phone and other similar services?
4. Why is my bill so high?
5. I am having trouble signing up for ebill pay?
6. Why does my ebill payment appear to have gone through twice?
7. I am having trouble paying my bill, can I set up a payment arrangement, and how long can I extend it?

City of Anna • 111 N. Powell Parkway, P.O. Box 776 • Anna, TX 75409-0776 • Ph. (972) 924-3325 • Fax. (972) 924-2620
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